Individuals carrying on their own businesses may apply to be empaneled/ registered and listed on the platform as ‘Experts’.
We will require your name, age, contact details, educational qualification information, a description of your business, when you will normally be available to take calls from Seekers, the Appointment fee that you would like to charge etc.
We may also require Information available in the public domain including business website coordinates, social media details etc.
Additionally, a verification process may be conducted by Bizstart including a formal interview/ evaluation of a business owner via video-conferencing, to determine compatibility with the platform and its purpose of offering high quality advice to Service Seekers using the platform.
Upon approval of your registration on the platform, Bizstart will collect templated, non-specific and non-identifiable information pertaining to your business for the purpose of presentation on the Site.
We will, after registration, collect other information including GST details, other Tax related information, and bank account details etc. as may be required in order to facilitate payment settlements to you, as applicable.
Once your User account is created on the Bizstart Platform, an email will be sent to you containing your login details on Bizstart including a username and a password.
As a condition of your use of the Site and Services, you agree to:
Rating of Services: Seekers will, after every consummated Call, be required to rate You (as an Expert) on various parameters on an aggregate scale of 1 to 5 with 1 being the lowest possible rating and 5 being the highest.
Please note that in case of an Expert receiving a rating of 1 on any call, no Appointment Fee will accrue to the Expert unless.
Your account access and listing may be suspended pending further enquiry by Bizstart, if You receive a rating of 1(one) on two consecutive Calls.
Upon termination we will promptly pay you any amounts we reasonably determine we owe you in our discretion, which we are legally obligated to pay you. In the event Bizstart terminates these Terms, or your access to our Site and Services or deactivates or cancels your Bizstart Account, you will remain liable for all amounts due here under. You may cancel your Bizstart Account at any time by contacting Bizstart. Please note that if your Bizstart Account is cancelled, we do not have an obligation to delete or return to you any content you have posted to the Site and Services, including, but not limited to, any reviews or Feedback.
Your account access and listing may be suspended pending further enquiry by Bizstart, if You receive a rating of 1(one) on two consecutive Calls.
Any grievances that you may have with regard to a call, any deduction or concerns pertaining to a payment settlement may be addressed to our grievance officer Mr. Hitesh Porwal. Email: [email protected] Phone Number: +91 9867012930
Postal Address: DBS Heritage House, GhanshyamTalwatkar Marg, Fort, Mumbai – 400001.
We will attempt to respond to your questions or concerns promptly after we receive them.